VICDOC Summer 2025 - Flipbook - Page 70
There is little doubt that with increasing
busy practices and patient workloads, the
obligation relating to clinical documentation
and administrative tasks can lead to
increased stress and burnout for doctors.
It is well understood by doctors that
should ensure that the software provider
maintaining clear and accurate medical
has robust systems in place to protect
records is essential for the continuing
and store a patient’s sensitive
good care of patients. Good medical
health information.
practice involves keeping accurate,
up to date and legible records and
ensuring that medical records are held
securely and are protected against
unauthorised access.
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consultation. State and Territory
surveillance laws
3
prohibit the recording
of a conversation without the consent of
all parties to the conversation.
There is little doubt that with increasing
That consent should include consent
busy practices and patient workloads,
to the making and communication of
the obligation relating to clinical
the recording, and the use of clinical
documentation and administrative tasks
notes generated from the recording
can lead to increased stress and burnout
by the AI scribe.
for doctors. The emergence of Artificial
Intelligence (AI) scribes
2
will go a long
way to reduce this burden. The software
is designed to transcribe audiorecordings of consultations (converting
speech to text) into a written transcript
of that consultation.
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AI scribes make a recording of the
In addition, Australian privacy laws
regulate the collection, use, disclosure
and storage of health information.
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A clinic’s or doctor’s privacy policy
should mention that they may disclose
patient personal information to the
software provider and which countries
With the proliferation of AI scribes on
the service provider will store the
the market and increasing data breaches
patients’ information in. Clinics and
over many sectors, doctors must ensure
doctors should be satisfied that
that the software has been tested and
the software provider will only use
is suitable for use. Importantly, doctors
patient information for the purposes of
